Privacy Policy

Information we collect

When you request or book a cleaning, we may collect your name, phone number, email address, service address, home details such as square footage and bathrooms, and notes you provide about the booking. Payment card information is processed and stored by Stripe. We do not store full card numbers ourselves.

How we use information

We use booking information to schedule and perform cleanings, calculate and bill for services, and contact you about your appointment or request. We may also use information to respond to questions and support the operation of our business.

Cookies, analytics and advertising

Our website may use cookies and similar tools, including Google Analytics, Google Ads and Meta Pixel. These tools help us understand website activity and measure advertising. You can manage cookies through your browser settings and use the advertising settings offered by the relevant platforms to adjust ad personalization.

Sharing and sale of information

We do not sell personal information. We share it only with service providers needed to operate the business, such as Stripe and email or SMS providers, or when disclosure is required by law.

Security and your choices

We take reasonable steps to protect information, but no online service can promise absolute security. To ask us to access or delete information you have provided, email hello@cleanhometime.com or call/text (941) 842-0503. We may need to retain information where required for legitimate business or legal purposes.

Children’s privacy

Our services are intended for adults arranging residential cleaning. We do not knowingly collect personal information directly from children.

Changes to this policy

We may update this policy as our practices change. The date at the top indicates when this version was last updated. This policy applies to our business in Florida, USA.

Questions?

Contact Clean Home Time at hello@cleanhometime.com or (941) 842-0503.